Thank you for shopping with ZEYRA – Where Elegance Meets You! We’re delighted to deliver your favorite jewelry pieces right to your doorstep. Please read our shipping policy below for complete details on how we handle and ship your orders.

1. Order Processing Time

  • All orders are processed within 2-4 business days (Monday to Saturday) after the order is placed.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order has been shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Charges

We offer the following shipping options:

  • Standard Shipping – 5-7 business days

  • Expedited Shipping – 2-3 business days

  • Express Shipping – 1-2 business days

Shipping charges are based on your location and order weight, and will be calculated at checkout.

Free Standard Shipping on all orders above ₹2499 (within India only).

3. Estimated Delivery Time

  • Standard: 5–7 business days

  • Expedited: 2–3 business days

  • Express: 1–2 business days

Note: Deliveries to remote or rural areas may take slightly longer than usual.

4. International Shipping

  • We offer international shipping to select countries.

  • Shipping charges and estimated delivery times for international orders will be calculated at checkout.

  • Customs duties, taxes, and import charges (if any) are the customer’s responsibility.

5. Order Tracking

  • Once your order is shipped, a tracking number will be sent via email.

  • You can use the link in the email or track your package directly via the courier’s website.

  • Trouble tracking your order? Reach out to us at Zeyra.info@gmail.com

6. Address Accuracy

Please ensure your shipping address is correct before placing the order.

  • ZEYRA is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

  • If you notice an error after placing the order, contact us immediately so we can update it before dispatch.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of receiving your shipping confirmation.

  • For damaged items, keep all packaging materials and reach out to us for return or replacement assistance.

8. Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain international regions.

  • Some jewelry items may be restricted from shipping to specific areas due to legal or logistical reasons.

9. Returns & Exchanges

For information on returns or exchanges, please refer to our full [Returns & Exchanges Policy].

10. Customer Support

Got questions about your order or need help?

 Email: Zeyra.info@gmail.com
Phone: 9910887600

We’re here to help and make your shopping experience as smooth and elegant as our jewelry!

Thank you for choosing ZEYRA. We appreciate your trust and look forward to adorning you with timeless beauty.